Repaired Right™

Standards that support the connection between jobs and shops.

Shared expectations for workmanship, communication, documentation, and project delivery help the Armstrong network stay organized.

Clear expectations for shops in the network.

Armstrong connects marine repair jobs with participating shops. The partner framework below outlines how shops communicate, document, perform, and close out assigned repair work.

Workmanship

Perform assigned repair work using appropriate marine methods and the information provided for the job.

Work information

Review the provided job information and raise repair-related questions before proceeding.

Documentation

Maintain the required before, during, and after records for assigned work.

Communication

Provide clear, professional, and timely job updates through the designated workflow.

Quality control

Use an internal shop review appropriate to the repair before identifying the work as complete.

Professional conduct

Represent your company and the network responsibly in job and customer interactions.

What Repaired Right™ means here.

Repaired Right™ describes the network’s focus on shop workmanship, repair documentation, communication, and internal quality control. It does not mean Armstrong determines insurance coverage, values a loss, approves an estimate, or negotiates a settlement.